Terms & Conditions.

DRAFT

01

These terms

By using an ormmae photobooth, paying at one, you agree to these terms. If you do not agree with them, please do not use the booth. Separate written agreements may apply to event bookings and venue partnerships. Where a signed agreement conflicts with these terms, the signed agreement applies for that booking.

02

Who we are

The booths are owned and operated by Ormmae Collective Private Limited, registered in India with CIN U74209KA2025PTC203301 and registered office at Third Floor, Above ICICI Bank, #92, 7th Cross Road, 27th Main Road, Sector 1, HSR Layout, Bangalore. 560102.

We trade as Photobooth by Ormmae and, at some sites, as Photomac.
  • GSTIN for Karnataka: 29AAECO7436R1ZJ.
  • GSTIN for Kerala: 32AAECO7436R1ZW.
Tax on any transaction is charged for the state where the booth stands.

03

Using a booth

Booths are self-service and stand in spaces run by other people - malls, campuses, cafés. The house rules of that venue apply alongside ours.

  • Children under 10 should be accompanied by an adult.
  • Only as many people as fit comfortably and safely inside the booth. Do not sit or stand on the seat, the frame or the equipment.
  • Props are shared. Please leave them in the booth for the next person.
  • Do not capture content that is obscene, unlawful, or that harasses or defames anyone, and do not photograph anyone in the booth without their consent.
  • We may refuse service, close a booth, or remove someone from it where behaviour is unsafe, unlawful or damaging.

04

Prices and payment

Prices are shown on the booth screen before you pay and are inclusive of applicable taxes unless stated otherwise. Prices can change without notice; the price displayed at the moment of payment is the one that applies.

Payment is taken at the booth by UPI through our payment partner or cash paid to the staff at the booth. We do not see or store your full payment credentials. A session begins once payment is confirmed. Where confirmation is delayed, our staff may approve a session manually so that you are not left waiting — that approval does not waive your right to a refund under clause 05 if payment later fails to settle.

A tax invoice for any transaction is available on request at [email protected], quoting the UPI ID you used for payment.

05

Prints, faults and refunds

A session captures a fixed number of frames on a timer and prints the number of copies you paid for. Print colour, density and cropping vary slightly between machines, paper batches and lighting conditions. Small variations are normal and are not a fault.

  • If the booth takes payment and does not print, we will reprint the strip or refund you in full.
  • If the print is damaged or unreadable because of a printer fault, we will reprint it.
  • We do not refund sessions where the images did not come out as you hoped — closed eyes, a missed timer, an empty frame or a prop in the way.
  • Refunds are made to the account used for payment and typically reach it within 5-7 working days.

To claim, write to [email protected] within 7 days with the UPI ID Proof, the booth location and the date.

06

Your photographs

The strip belongs to you. We do not sell your photographs, and we do not use them in our own marketing unless you have given us permission.

Images may be held briefly on the booth or on our systems so that the session can print. How long we keep them, and how they are secured, is set out in our Privacy policy.

If you tag us on social media, or send us a strip for our wall, you are giving us permission to reshare that image on our own channels with credit. You can ask us to take it down at any time by writing to [email protected].

07

Hosting a booth

Where a booth stands at your venue under a placement arrangement, the equipment remains our property at all times. You agree to provide the agreed floor space and power, reasonable access for our staff to service the booth, and to tell us promptly about any fault, damage or incident.

Commercials, revenue share, term and notice are set out in the placement agreement between us, not here.

08

Damage and misuse

The booth, camera, printer, screen, curtain and props are our property. If you damage them deliberately or through careless use, you are liable for the cost of repair or replacement. This includes tampering with the payment screen, forcing the print tray, or introducing liquids into the booth.

Booths are monitored for faults and are within our CCTV coverage.

09

Availability

Booth hours follow the opening hours of the host venue and are listed on our locations page as a guide, not a guarantee. A booth may be closed for servicing, restocking, a paper change, a power cut, or at the venue's request. We do not compensate for a journey made to a booth that turns out to be closed.

10

Our brand

The Ormmae name, wordmark, logomark, booth design, printed strip layout, photographs and website content are ours or licensed to us. You may share a photograph of your own strip freely. You may not use our marks or booth imagery to promote another business, or reproduce our identity, without written permission.

11

Liability

We are responsible for loss that follows directly and foreseeably from our breaking these terms or failing to use reasonable care. Except where the law does not allow it to be limited, our total liability in connection with a booth session is limited to the amount you paid for that session, and in connection with an event booking to the fees paid for that booking.

We do not limit liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot be limited under Indian law. Nothing here affects your rights as a consumer.

12

Changes

We may update these terms. The version in force is the one published here at the time you use a booth or make a booking, and the effective date is shown at the top of this page. Material changes to event or hosting terms will be notified to affected customers and partners in writing.

13

Law and disputes

These terms are governed by the laws of India. Talk to us first - most things are quicker to fix directly, and we aim to respond to any complaint within 7 working days. If a dispute cannot be resolved, the courts at Bengaluru, Karnataka have jurisdiction, without affecting any right you have to approach a consumer forum where you live.

14

Reaching us

Questions about these terms, a refund, an invoice or a booking:

Support

[email protected]

91234567890

Registered Office

Ormmae Collective Private Limited
Third Floor, Above ICICI Bank,
#92, 7th Cross Road, 27th Main Road,
Sector 1, HSR Layout,
Bangalore. 560102


© 2026 / ORMMAE COLLECTIVE PRIVATE LIMITED / ALL RIGHTS RESERVED